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Coronavirus and Influenza preparedness

2020-03-02
Given the variety of knowledge and means offered by everyone above (a big and growing a la carte menu – and Chris, thanks for the multiple sources), business continuity planning can give us a frame…

Time to Repair – KPI, Wicked Problem, or Both?

2019-05-25
Time to repair equipment or restore capability in response to a trouble ticket is appealing as a KPI in a service contract. But is this number also too variable to pin down and agree over? Contract…

FM Analytics – How to develop and refine your Facility Management Operations Strategy

2018-10-02
In my previous blog, the second in this series, I identified levels of preparedness for an FM organization to gain…

ACQURING A CONSULTANT

2017-10-19
In my previous blog, the second in this series, I identified levels of preparedness for an FM organization to gain…

FM STRATEGY FOR CONSULTANT USE

2017-10-15
In the last blog, I pointed to the independent FM consultant as an exceptionally valuable FM resource, available and responsive…

WHY DON’T WE JUST DO IT OURSELVES

2017-10-09
In The Phantom Tollbooth [1], Milo (center[2]) encounters the Humbug (left), who is perpetually his own sole context. Humbug is…

Grappling with Risks – The (Very) Basics Can Yield Abundant Return

2017-07-29
In a recent exchange of e-mail about preparations and readiness for emergency response and business continuity, an IFMA FMCC colleague,…

Survival of the organization

2016-10-18
Not all strongly adverse events require outside agency intervention – by first responders, say. In these cases, your organization would…

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